Back Office Support

Administration Support Systems

One of the keys to creating a great B2B eCommerce experience is ensuring that you build a seamless IT environment that improves company (and customer) efficiency.

We would recommend that you review your IT environment and consider whether it is operating optimally. – The more integrated it is (all paper processes should be replaced) not only will your administration be more efficient, it will also facilitate “smart” and home working.

See: The ExportersAlmanac for lists of providers of:

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ERP Systems

Enterprise Resource Planning ("ERP") is the integrated management of main business processes, often in real time and mediated by software and technology.

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N.B. If you do not have the technical expertise in-house to assess and/or integrate these systems then you should look to either hire this expertise and/or use the services of a systems integration company.